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To be able to use the activation code for your product, you need to turn off your firewall and anti-virus software when connected to the Internet. When you are behind a firewall or your anti-virus software has its real-time protection scheme on, you won't be able to use the activation code.
I. Windows XP SP2 (Service Pack 2) Firewall
To turn off the Firewall in Windows XP SP2
1. Click Start > Control Panel > Windows Firewall

2. In the Windows Firewall dialog box, select Off (not recommended)

After you have successfully activated your software, you can reset your Windows Firewall settings.
II. Anti-virus software
For your anti-virus software, please consult your anti-virus software's manual on how to disable the real-time protection feature. You need to disable this feature first before you can use the activation code.
After you have successfully activated your software, you can reset your Anti-virus software. |