Customer Service
General Questions

Contact our Customer Service Department for general questions relating to orders from retail and online stores, Ulead Member or product registration and related issues.

For purchases through retail stores

For questions about registering your product, joining the Ulead Member program and all other issues

Q & A

Q:
 I have tried to register my product several times, but keep being told to activate an e-mail link.
A:

Please try using use another e-mail account. Some accounts reject the e-mail from Ulead containing the activation link.

Q:
 I entered my e-mail address and then clicked on “I forgot my password.”  But then I didn't receive any e-mail.  What should I do?
A:

Please go here http://www.corel.com/servlet/Satellite/us/en/Content/1180967096171 and submit your question.

Q:
 When I tried to register my product, it shows “your product has been already registered.”  What should I do?
A:

You may have inadvertently clicked your browser twice. Please contact our customer service team to check the status of your product registration. http://www.corel.com/servlet/Satellite/us/en/Content/1180967096171
 
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Contact Us

Contact our Customer Service Department for general questions relating to orders from retail and online stores, Ulead Member or product registration and related issues.
http://www.corel.com/support